In forensics, Edmond Locard's exchange principle states that, "with contact between two items, there will be an exchange". Similarly, in traumatology, when we experience a perceived traumatic event, we don't walk away untouched by the event. "The Body Keeps the Score."
Locard's exchange principle & Bessel Van Der Kolk, M.D.
Trauma-Informed Incident Response & Interviewing (TIIRI)
Trauma-Informed Incident Response & Interviewing - Leadership & Crisis Communications
Why we investigate & Why we should interview ethically (trauma informed training).
- To provide for an opportunity for all parties to respond. Including but not limited to: Witness(es), Complainant(s) or Plaintiff(s), Respondent(s) or Defendant(s), Victim(s), related to following but not limited to: fatal incident, critical incident, non-critical incident harassment, discrimination, intimidation (sexual or vexatious comments, physical - threats to people, the environment, family & friends), misconduct, coercion, fraud, money laundering, asset misappropriation, corruption, corporate espionage, bribery etc.
- To better understand an event/incident.
- To assess the totality of the circumstances, and support a reasonable conclusion on a balance of probabilities.
- To analyze & assess risk, and support reasonable risk management & mitigation strategies.
- To support a due diligence defense, and minimize risk & liability.
- To support an ethical, psychologically and physically safe working environment.
- Learn the Who, What, When, Where, Why, How
- Learn and or examine the People Evidence, Position Evidence, Paper Evidence (Documents), Technical Evidence (Electrical –Surveillance – GPS)
Who does this awareness training apply to? (Federal and Provincial)
- Investigators
- Interviewers
- Leadership
- Supervisors
- Managers
- Operations management
- Health and Safety Professionals (All Industries)
- Human Resources (All Industries)
- First Responders (Including Health Care Workers & Team Leaders and Dispatch)
- Incident Managers
- Risk and Crisis Consultants (Including Media Relations)
- Media and Investigative Reporters
- Inspectors and Auditors
- Investigators (Including Private Sector)
- Security Professionals (Including Private Sector)
- Non-Governmental Organizations and other volunteer responders
- Social Workers
What we will cover in the 6-Module training (Online)
- The why (Our Story behind TIIRI)
- Introduction
- Stress and Threat
- Cause and Effect
- Four Stages of Response
- Incident Response - Victim types
- Stress Continuum
- A brief introduction to PEACE Investigative Interviewing
- PEACE - The Investigative Interview (A puzzle piece we shouldn't go without)
- Recap and conclusion
- Source materials & Reading recommendations
Please call us or email to make arrangements for customized training packages. (Prices may vary)
Investigative Interviewing
ON-Line, 2-Day, or 5-Day CPII - FIS® CERTIFICATION
In collaboration with our training partners we are now pleased to offer courses in P.E.A.C.E Investigative Interviewing. Our training partners have gained their knowledge and experience as leaders and pioneers utilizing defensible ethical practices in Law Enforcement and Private Sector applications.
Investigative Interviewing
P.E.A.C.E ON-LINE INVESTIGATIVE INTERVIEWING COURSE
Bringing the P.E.A.C.E to on-line interview training.
About this on-line 14 module course
The aim of all professional interviewers is to develop the interpersonal skills required to ask the right questions in such a way that a full and truthful account is provided by the interviewee.
The task of the interviewer is to create an environment where the interviewee feels comfortable to participate in an ethical exchange of information. The interviewing of victims, witnesses and suspects is an everyday part of an investigator’s role. It is the formal means by which vital information and evidence is obtained in relation to incidents. It requires specific skills to obtain information and evidence in a way that conforms to the laws of that jurisdiction.
Upon completion of this course you will be able to:
- Identify how to conduct effective investigative interviewing
- Describe the core knowledge required to conduct effective investigative interviewing
- Explain the memory process
- Recognize effective questioning skills that will help with memory recall
- Explain the necessary planning and preparation required prior to an interview
- Identify key assessment and decision-making tools you can use during victim and witness interviews
- Describe planning and preparation best practices for victim and witness interviews
- Identify best practices for engaging with an interviewee as a victim or a witness
- Identify key interviewing techniques and models that you can use during victim and witness interviews
- Describe how to perform an evaluation of a victim or witness interview
- Describe planning and preparation best practices for suspect interviews
- Describe key skills for engaging a suspect in an interview
- Identify key interviewing techniques and models that you can use during suspect interviews
- Describe how to perform an evaluation of a suspect interview
WHY E-LEARNING WORKS FOR BOTH EMPLOYEES AND EMPLOYERS
- More Flexible - E-Learning can be done in short chunks of time that can fit around your daily schedule
- Mobile - As e-Learning can be done on laptops, tablets and phones, it is a very mobile method of learning
- No Travel - As just mentioned, e-Learning can be done wherever you have a device capable of doing so
- Lower Cost - As you aren’t using a trainer’s time or any room or equipment, e-Learning tends to be the much cheaper option
- Global - With very few restrictions companies can be confident that their staff can receive the same content regardless of their location, and in many cases, their nationality
Course Structure
This course is comprised of 14 modules and a final assessment which takes approximately 7 hours to complete. The course modules are as follows:
- Module 1: Course Introduction
- Module 2: Investigative Interviewing
- Module 3: Core Knowledge: Investigative Interviewing Skills
- Module 4: Core Knowledge: The Memory Process
- Module 5: Core Knowledge: Questioning Skills
- Module 6: Core Knowledge: Assessing Information and Making Decisions
- Module 7: Victim and Witness Interviews: Planning and Preparation
- Module 8: Victim and Witness Interviews: Engage and Explain
- Module 9: Victim and Witness Interviews: Account, Clarification, Challenge and Closure
- Module 10: Victim and Witness Interviews: Evaluation
- Module 11: Suspect Interviews: Planning and Preparation
- Module 12: Suspect Interviews: Engage and Explain
- Module 13: Suspect Interviews: Account, Clarification, Challenge and Closure
- Module 14: Suspect Interviews: Evaluation
The first time you take this course, go through the modules in sequential order. Once you have completed the modules, the final assessment can be taken.
2-Day introduction to PEACE
PEACE Investigative Interviewing
“Confidently gather more facts faster with a proven repeatable method, reducing overhead and expensive remedial investigative interviewing, while avoiding antiquated and unethical interrogation techniques”
5 - Day PEACE Investigative Interviewing Course
PEACE Investigative Interviewing
“Quite simply the most valuable and informative training I have ever received; delivered by a passionate and committed trainer who was clearly subject matter expert with many years of experience and currency, wish I’d had it years ago!”
(Law Enforcement Investigator)
Affiliations and Associate Memberships
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ARG-TIIRI 6-Module Program
What we cover:
- The why (our story behind TIIRI)
- Introduction
- Stress and threat
- Cause and effect
- Four stages of response
- Incident response (Victim types)
- Stress continuum
- A brief Intro to PEACE
- PEACE the investigative interview (the puzzle piece)
- Recap and conclusion
- Source materials and reading recommendations
You can trust us when we say that TIIRI training and understanding how to navigate a trauma informed incident & investigation will save you time & money while supporting your due diligence defense.